Shipping and Delivery

When Will I Receive My Order?

Delivery times depend on the type of delivery you choose. In the USA we deliver with UPS and you can choose between two options:

- Standard Delivery 3-8 Days: Bryan Samuel offers UPS Standard delivery for all purchases throughout the USA. For all states the delivery can take between 3-8 business days, except for Hawaii and Puerto Rico where it can take up to 8-12 days for the order to be delivered. Deliveries are scheduled during normal business hours Monday thru Friday. 

- Next Day Delivery: You can also choose UPS Next Day Delivery to anywhere in the USA at a cost of approximately $30.00. Orders placed before 12pm EST Monday thru Friday can arrive the next day. The purchased products will only be sent after the consumer’s credit card data has been verified and after receiving the charging authorization from their bank and/or charge card issuer. Verification of the payment card data can cause delays. 

Does Bryan Samuel Deliver To P.O. Boxes?

To protect your purchase, we are unable to deliver any orders to APO / FPO or P.O. Boxes. Please provide a suitable shipping address where we can ensure delivery and where someone can sign for your order.

Does Bryan Samuel Ship To Multiple Addresses?

We do not ship to multiple addresses with a single order placed online. Please place the orders for each address separately.

ORDER TRACKING

Can I Track My Order?

Yes, once your order has been placed you will receive an order confirmation receipt. If you choose to have your package tracked we will email you with a  UPS tracking number that you can use to check the status of your order at any time. Please bear in mind it can take up to 12 hours from the receipt of that email for the tracking information to be available. 

Which Carrier Do You Use?

We use UPS for deliveries.